Recently, many consumers have reported that a large number of counterfeit Dulux paints have been flooding the home decoration market, mixed with real products, making it extremely difficult for ordinary buyers to distinguish between genuine and fake. To help protect consumers from falling victim to fraud, this article will guide you through effective ways to identify authentic Dulux paint.
First, Check the Anti-Counterfeit Features.
Since September 2010, AkzoNobel has introduced advanced anti-counterfeiting technologies on its main products, including high-tech barcodes that provide detailed information such as production dates, batch numbers, and certifications. These features also include unique security elements to prevent duplication:
- Special Paper: Contains two-color fluorescent fibers that glow under ultraviolet light.
- Anti-Transfer Label: Prevents counterfeiters from reusing labels or transferring them.
- Random Interference Fringe: Uses software-generated lines with hidden messages to enhance security.
- Digital Code Verification: Dial 8008699858 and enter the 16-digit code found on the product to confirm authenticity.
Second, Examine the Appearance.
Genuine Dulux paint is packed in smooth, clean barrels with tight lids that are hard to open. The lid resembles a yogurt cap, and the paint inside should be thick and evenly distributed. Counterfeit products often show visible signs of tampering, such as secondary seals, uneven edges, and dry residue around the opening.
Third, Check the Packaging.
The original Dulux packaging is sturdy and well-designed. The barrel should not be dented, and the logo should appear correctly. If the label is unclear or the tail is pointing the wrong way, it may be a fake. Also, check if the batch number on the jar matches the one on the box—genuine products usually have identical numbers.
Fourth, Look at the Trademark.
Dulux offers various product lines, but most counterfeits are labeled as “Dulux environmentally friendly wood lacquer†or “Dulux environmental protection wall paint.†Be cautious of terms like “German Dulux,†“French Dulux,†or “Hong Kong Dulux,†which are commonly used by scammers. All authentic Dulux products feature only the “Dulux†trademark.
Fifth, Listen to the Sound.
Real Dulux paint has a thick, consistent texture. When shaken, it makes a soft, water-like sound. Fake versions tend to be thinner and may produce a hissing or sizzling noise when moved.
Sixth, Smell the Paint.
Authentic Dulux paint typically has little to no odor, or just a mild scent. In contrast, counterfeit products often emit a strong, chemical smell. If possible, ask the seller to open the can so you can check the smell yourself.
Seventh, Feel the Texture.
Once opened, genuine Dulux paint feels smooth and fine, with small particles that dry quickly and form a flexible film. Fake products, however, feel rough, uneven, and do not form a proper film after drying.
By following these steps, you can significantly reduce the risk of purchasing counterfeit Dulux paint. Always buy from authorized dealers and verify the product’s authenticity before making a purchase.
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